Privacy Policy
Free Range Games (“FRG”) is committed to keeping our policies as plain and simple as possible. If you still have any questions after reading this, please email us at:
privacysupport@freerangegames.com.
This Privacy Policy only applies to our website located at www.freerangegames.com (“Site”) and is effective as of September 10, 2019. Changes will be posted here and are effective when posted unless otherwise stated.
Information We Collect
To us, “personal information” means any information that identifies or is identifiable to a person. Your registration information is personal information and is kept private and confidential. If you invite friends to join the Site, their invitation information is also kept private and confidential.
To simplify the registration process, you may choose to link your registration and login using Facebook, Twitter or other social media sites. When you link your account, we will exchange information with the applicable social media site as described to you when you first set up the link. If you no longer wish to link your account, please email us at:
privacysupport@freerangegames.com.
To use certain features, you will be able to select player name that may be displayed on the Site. Be sure not to include information that can identify you personally in your player name unless you want to do so.
If you install/download and use our games, we will collect and aggregate a variety of data to monitor system performance. We will track usage in order to ensure quality interaction. We may collect and retain information relating to your in-game activities, including chat or messing logs, IP address logs, places/pages visited, and information about other users with whom you interact or other similar objects.
We may collect additional personal information to process any of your orders, subscriptions and payments. We may use and share information as necessary to fulfill your orders and complete your payments. We may also collect additional information from you when you ask for support, share feedback, enter contests, participate in forums, complete surveys, or subscribe to newsletters and mailing lists.
We will automatically record your Site usage and collect your IP address, browser type and operating system, dates and times, and referring and exit pages/links and URLs. We use this information to maintain and improve the Sites and will not share personal information together with this information.
Cookies And Web Beacons
We will use “cookies”, “web beacons” or similar technologies that provide additional functionality to the Site and help us analyze usage more accurately. We may use these technologies for many purposes, including personalization, site usage analytics, advertising, auditing and reporting. We may also work with trusted third parties to add analytics, advertisements or other features to our Site. These third parties may place their own cookies on your browser or use similar technologies when you visit certain pages of our Site, or collect cookies that they have previously placed, along with the URL of the page you visited. We do not directly control those third parties or their use of data. This Privacy Policy does not cover those third parties’ use of data. You can set your browser to reject cookies, but if you do, some features on our Site may not function normally or as intended.
How We Use Information
We use your registration information in order to setup your account and manage Site and services that you request. Your email is used to send you messages about your account and the Site from time to time. We use your information for customer service and quality assurance. If you stop using the Site, we will still keep your registration information on file for a reasonable time if you wish to rejoin the Site and for other control purposes.
We use the other information we collect to operate our Site, including to provide our games and services, respond to your requests, process orders and payments, update you about new games and other news, process your input and feedback, and to personalize our services. We will use your information as may otherwise be described in this Privacy Policy from time to time or as explicitly described at the time that we collect information from you. We use both your personal information and other non-personal information that we collect to improve the quality and design of the Site and to create new features, promotions, and services by storing, tracking, and analyzing user preferences and trends.
We may also combine or associate the information you submit to us through the Site with other information we have collected from you in through other forums, such as emails or offline, or with publicly available information or other information we may obtain from third parties.
Email And Mailing List Policies
We will communicate with you via email for any purpose relating to your account and for customer service. You may also be emailed about updates, new games, features and other services we are offering from time to time. If you choose to subscribe to any newsletter or other mailing list, your email will be used exclusively for the purpose of sending you the messages that you request. Your email will not be sold to any third-party.
Except for certain required emails about your account, the Site and related services, you may unsubscribe from any of our other mailing or distribution lists at any time. If you want to opt-out of receiving email messages from us, please follow the particular opt-out instructions set forth in the message itself or email us at:
privacysupport@freerangegames.com
from the email address that you would like to remove and let us know you want to “unsubscribe” or “opt-out”. If you wish to update or delete an email address for any reason, please email privacysupport@freerangegames.com.
Sharing
We do not share your registration information, invitation information, or other personal information unless you ask us to do so or except as otherwise described in this Privacy Policy.
We will share personal information with trusted agents and other service providers that are providing services to us or acting on our behalf. These service providers will be prohibited from using any personal information for purposes unrelated to the service they are providing.
We may share some or all of your personal information with any parent company, subsidiaries, joint ventures, or other similar related entity or affiliate company under common control provided that each such entity with access to your personal information agrees to follow this Privacy Policy. If we go through a change of control/ownership transition, such as a merger, acquisition, reorganization, sale of all or a portion of our assets or similar transaction, your personal information will likely be shared with the resulting entity provided that it agrees to follow this Privacy Policy.
If we are required by law to disclose your personal information, we will try to let you know by of email first (unless prohibited from doing so) to give you a chance to object. If you do not challenge the request, we may be required to disclose your information. We may share your information if we believe in good faith that such disclosure is necessary to protect our rights or interests, to report suspected illegal or wrongful activity, or to report any instance in which the rights, interests or property of a third party may be in danger.
Unless you tell us to at the time we collect information from you or as necessary part of a particular service or feature you choose to use or be included in on the Site, we will not share your personal information with others for their own commercial or marketing purposes. We may provide information to other third parties to provide the services that you have specifically requested or to whom you explicitly ask us to send your information.
International Users
Anyone using the Site from outside of the United States should be aware that personal information may be stored and processed in the United States or any other country in which we or our agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
Privacy Of Minors
We do not intentionally collect or maintain information for users of the Site who are under 13 years old.
Security
We will use standard and reasonable technological and procedural measures to protect the personal information you provide.
Links And Third Parties
The Site may include links to other websites that are outside of our control and we not responsible for their privacy practices. Be sure to check the privacy practices of any linked websites before disclosing any personal information to them.
Changes
We try to keep this policy simple, but may need to update it periodically to reflect changes. We will reasonably let you know of changes by posting them here. Changes which will take effect immediately upon posting unless otherwise indicated.
Access, Correction and Deletion
If you wish to access, correct or delete any personal information that we may collect about your on this Site or from our games, you may submit a Data Request to privacysupport@freerangegames.com, with the subject line DATA REQUEST. In order to process your Data Request, you may be required to provide additional information necessary to verify your identity and to act on your request. Any verification information you provide will be used solely for the purpose of fulfilling your Data Request. For game related requests, please include the name of the game, your user ID, and your direct contact information in the message.
Contact Us
If you have and questions or comments, please email us at privacysupport@freerangegames.com. If you would like submit your questions or comments by mail, please send a letter to the following address:
Free Range Games
80 Liberty Ship Way Ste 1
Sausalito, CA, 94965
Attn: Privacy Department