​​How We Use and Store Information

We use information collected through our Games or Services for the following purposes: 

• To provide you with a relevant gaming experience; 

• Create in-game statistics associated with your gameplay; 

• To respond to any customer support requests you may make; 

• To provide, administer and improve our Games or website; 

• To better understand your needs and interests; 

• To personalize your experience; 

• To provide you with further information and offers or complementary products or services, including about our licensed partners; 

• To conduct market research; 

• To administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Free Range Games or our business partners;

• To protect Free Range Games or our users against fraud or other violations of our terms of use; 

• To comply with our legal obligations, resolve disputes with users, enforce our agreements and protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.
   

Pursuant to our contract with you, we may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy.
 

For visitors from the UK or European Union, the legal basis for this data processing is: 

• Performance as necessary to support a contract, including enabling the functionality of the Game or website, fulfilling orders, providing customer support, and notifying you of account or important product updates. 

• Our legitimate interest to process the data, including to protect the security or integrity of the applications or website, to carry out statistical or other analysis, to understand and improve upon the Services, and to provide you with marketing, advertising or other communications about relevant products or services which may be of interest.

• With your consent for partners, complementary products or services. 

• In order to comply with a legal obligation.

 

Information retention 

We may store collected information for as long as necessary to fulfill the purpose for which the data has been collected and in accordance with our internal record retention schedule. If you purchase North Beach Games in-game products or subscriptions from us, your billing and shipping address will be stored by our billing service providers. We will delete your personal information when the information is no longer necessary to process a request, at your request, or to manage your account. However, we may store any aggregate or anonymous information indefinitely.

 

International transfer

Free Range Games is based in the United States, where we and our service providers store the majority of our application data, website data and other collected information. If you are a visitor or customer from the UK or EU, please note that we use a variety of legal mechanisms to protect the integrity and security of your information when transferring it to the U.S., including requiring our data hosting and service providers to agree to Standard Contractual Clauses approved by the European Commission. 

 

Information security 

The security of your information is important to us. We follow generally-accepted industry standards to protect the submitted to us through our applications and this website, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

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When We May Share Information

We may share or transfer collected information for any of the previously described purposes in these instances; 
 

• To third-party service providers who provide application management services, billing services, website functionality, facilitate communications, enable customer support and other services connected to our applications, website or communications. 

• With your consent with partners including Steam. 

• When required by law

• To a buyer or a potential future buyer of our business or any part of our business.

• We may choose to aggregate or anonymize your information and share it with partners or others for market research or other business purposes.

 

Our game applications and website may contain links to other websites or services. The fact that we link to a website or service is not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over any of the information you provide or are collected by, these third-party websites or services. We encourage you to read the privacy policies or statements of the other websites you visit and services that you use.

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How We Process Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why. For users who live in the European Economic Area, Türkiye or the United Kingdom, it also identifies the legal basis under which we process your data.

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Email address: If you sign up for game updates, we use this information to send you such updates. To the extent applicable and permissible in your region, it is in our legitimate interest to provide you with game updates. Otherwise, we collect this information with your consent.

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Feedback survey information: Information you choose to provide as part of your feedback survey responses This information is used to better understand players of the Game and to improve the Game. This information is processed with your consent.

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Registration information: Steam ID. We use this information to send Game updates that may be required. It is in our legitimate interest to use this information to monitor the performance of and improve our services.

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IP address: We use this information to understand our Game traffic and how visitors use the Game.It is in our legitimate interest to use this information to monitor the performance of, and to improve, our services.

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Customer support information: email address (if you contact us via email), screenshots to illustrate problem (optional), any other information you provide to us, details of ticket, complaint and handling. We use this information to provide support and troubleshooting, such as addressing and remediating technical issues and bugs, and improve our services. Necessary to perform our contract with you to support the Service.

Cookies information (collected via Google Analytics) including the following:

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• Your browsing behavior while using the website, including time on the website (the total time spent on the website; the time spent on each page and in what order the pages were visited), what internal links were clicked (based on the URL of the next pageview)

• User agent string

• Initial page inspection

• Geographic location

• Operating system information

• Browser information

• Device information including screen size

• Referring site IP address

 

We use this information to maintain and monitor the performance of the Service and to improve the website and the services it offers to our visitors.

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Email sending statistics: We use this information to monitor the performance of our email sending activities. It is in our legitimate interest to use this information to monitor the performance of, and to improve, our services.

 

Exercising Your Choices or Rights

You may visit the settings of these providers to opt out of any communication or tracking that is stored on their respective systems. If you remove your email address, you may limit our ability to communicate or provide you with application updates or other services. If you request to completely delete all such information, your account will be deactivated and you may lose access to any of the gaming history or upgrades associated with your account. You may also contact us at privacysupport@freerangegames.com if you have additional questions or need additional assistance. We’ll take steps to modify or delete your information as soon as it is practical, but some information may remain in archived/backup copies for our records or as otherwise required by law.

For visitors from the UK or European Union, in addition to the references above, you may choose to exercise the following personal data rights:

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• Request a copy of your personal data from our records;

• Ask that we correct or erase your personal data (though this may mean that we cannot process future requests, or that your account is deactivated);

• Ask us to stop processing your personal data for marketing or certain analytics purposes; and

• Withdraw your consent to us processing your data for any purposes in which it was requested at any time.

 

We may not accept a request to access, modify or erase your personal data where we can not verify your personal data, where we require it to comply with a legal obligation or in relation to a legal claim. For information about how to exercise your rights, see Contact Us below.

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Changes To This Policy

This Privacy Policy may be updated from time to time to reflect changes to our privacy practices. If we make any material changes we will notify you by email or other communication methods. All other updates will be made through this website by means of posting an updated version of this Privacy Policy on the Site or in the applications. We encourage you to periodically review this page for the latest information on our privacy practices. Any modifications to this Privacy Policy will be effective upon the date indicated in our posting of the new terms. In all of the above cases, your continued use of the Game or Services after any notice or posted modified Privacy Policy indicates acceptance of the modified Privacy Policy.

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Do Not Sell My Personal Information

WE DO NOT SELL PERSONAL INFORMATION. HOWEVER, THE SERVICE PROVIDERS WE PARTNER WITH (FOR EXAMPLE, OUR ADVERTISING PARTNERS) MAY USE TECHNOLOGY ON THE SERVICE THAT "SELLS" PERSONAL INFORMATION AS DEFINED BY THE CCPA LAW. IF YOU WISH TO OPT OUT OF THE USE OF YOUR PERSONAL INFORMATION FOR INTEREST-BASED ADVERTISING PURPOSES AND THESE POTENTIAL SALES AS DEFINED UNDER CCPA LAW, YOU MAY DO SO BY FOLLOWING THE INSTRUCTIONS BELOW. PLEASE NOTE THAT ANY OPT OUT IS SPECIFIC TO THE BROWSER YOU USE. YOU MAY NEED TO OPT OUT ON EVERY BROWSER THAT YOU USE.​

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Contact Us

If you have and questions or comments, please email us at privacysupport@freerangegames.com. If you would like submit your questions or comments by mail, please send a letter to the following address:

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Free Range Games
80 Liberty Ship Way Ste 1
Sausalito, CA, 94965
Attn: Privacy Department

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